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Lindenwood Box Office

Scheidegger Center Policies and Information

Policies & Information > Scheidegger Center Policies and Information


Alumni Discounts

Lindenwood University Alumni can receive a $5.00 discount on all Touring Series performances at the J. Scheidegger Center for the Arts (Maximum 4 per ID). Alumni must visit the box office in person and present their ID to redeem this discount.

Student, Faculty, and Staff Discounts

Lindenwood students, faculty, and staff are eligible to receive two free tickets to any academic performances (excluding fashion shows).

For Scheidegger Touring Series performances, students, faculty, and staff are eligible to receive a 10% discount on up to four tickets. These can be purchased online by selecting the LU Faculty / Staff / Student ticket type when logged-in using a Lindenwood email.

Senior Discounts

The Scheidegger Center does not offer senior discounts for any performances.

Military & First Responder Discounts

The Scheidegger Center does not offer military or first responder discounts for any performances.

Group Discounts

The Scheidegger Center gives discounts for groups of 10 or more to most touring series performances. Contact the box office to inquire about your group and what rates would be possible.

All academic shows offer group rates to their performances.

Performance Policies

Theater Attire

Proper theater attire is required for all performances. Business casual is preferred for traditional performances while more casual attire is acceptable for concerts. Front of house management may use their discretion regarding inappropriate attire.

Small Children

Children ages five and up are welcome to attend performances at the Scheidegger. If you have questions about the content of a performance and the appropriateness for younger audiences, please call 636-949-4433.

For the continued enjoyment of your fellow patrons, we ask that crying children and those that cannot remain in their assigned seats to be escorted from the theater by their parents until they are able to quietly return to their seats.

Local Dining

The St. Charles area has a variety of great restaurants in all price ranges where patrons can dine before or after a show. A list of local restaurants is available for interested patrons.


Concessions are available for all Scheidegger Center Touring Series events. No outside food or drink is permitted into any theater. For Touring Series performances, beer and wine is available for purchase.

Please bear in mind that most intermissions are 15 minutes in length when making your food and drink purchases.

Coat check

The Scheidegger Center has a cloak room located in the lobby near the Box Office. Free coat check is available for all patrons at touring series events. Flowers, gift bags, and other items may also be checked upon request.

The Scheidegger Center and Lindenwood University are not responsible for lost or stolen items.


All patrons (including children) are required to have their own tickets for ticketed events and to occupy the seats indicated on their tickets. Please do not rest your legs or feet on the seat or rails in front of you. For the safety of others, please keep all personal belongings under your seat and out of the aisles.

Late Arrivals

As a courtesy to fellow theater patrons and the performers, late arrivals will be seated at the discretion of the house management at an appropriate point in the performance.

Cameras, Cell Phones, and Recording Devices

For most performances, the use of recording devices and flash photography is prohibited. Camera policies vary by event and are determined solely at the discretion of the show’s performers. Some performers welcome audiences to use mobile devices to share their experiences on social media.

Mobile devices should be silenced prior to the start of the performance. When permitted by the performers, we encourage patrons to share their experiences with us on social media but we ask guests to wait until after the show or during intermission to avoid disturbing other audience members.

Smoking Policy

Smoking is not permitted anywhere on the Lindenwood University campus, including in or around the J. Scheidegger Center for the Arts.

In Case of Emergency

Should an emergency arise during a performance in any theater within The J. Scheidegger Center for the Arts, please calmly make your way to the green exit sign closest to your seat, which indicates the shortest route out of the theater. Should you need to be contacted during a performance, please leave your telephone number and seat numbers with a Box Office associate prior to entering the theater.

Facility Tours

Anybody may register for any upcoming theater tour dates by calling or visiting the box office. These tours are led by our patron management staff.

Lost & Found

Lost and found for our theater spaces is located at the Box Office. Generally, found items will not be available until the next business day after the performance. You may notify our patron management staff of a lost item during the night of the performance or by calling 636-949-4433 and leaving your name and contact information. We cannot guarantee the retrieval of any items, nor the ability to find them within a specific timeframe.

Unclaimed found items will be disposed of at the end of each semester (December & May).

The Scheidegger Center and Lindenwood University are not responsible for lost or stolen items.


Listening Devices

Assistive Listening Devices are available at the Cloak Room free of charge. A driver's license or credit card will be held in The Box Office until the device is returned.

Accessible Seating

Accessible Seating is available in the Orchestra and Balcony sections of The Lindenwood Theater. The Boyle Family Gallery and all Emerson Black Box Theater productions are fully accessible.

Accessible Parking

Accessible parking is located on the east and west sides of The J. Scheidegger Center for the Arts.

Elevator Access

The elevator is located on the left side of The Grand Lobby.


All restrooms within the J. Scheidegger Center for the Arts are fully accessible. Restrooms are located on the left and right side of The Grand Lobby on the Orchestra Level. Additional restrooms are located on the left side of The Grand Lobby's upper level. A Family restroom is located on the right side of The Grand Lobby on the Orchestra level.


This upcoming 2022-2023 season, the J. Scheidegger Center for the Arts will open subscription purchases to new and renewing subscribers. Current subscribers and subscribers to the 2019-2020 season will be eligible to renew their subscription during the early-access period for the 2022-2023 season.

Season Subscribers

To become a subscriber you must purchase tickets to the entire Touring Series. These can be purchased online, in person, and over the phone.

Subscriber Benefits

Pre-Sale Access
Keep Your Seats Year to Year
Loyalty Card
Special Refund Privileges
Exclusive Subscriber Receptions
Complimentary Drinks & Concession Discounts
Free Admission to Academic Shows
VIP Parking Placard
VIP Theater Entrance for Orchestra-Level Ticket Holders

Click Here for More Subscription Info